SSA Blog

Self storage operators considering using automated calls or texts to market their facility should be careful when choosing a service provider. Your company may be strictly liable for your service provider’s Telephone Consumer Protection Act (TCPA) violations.

The SSA has a robust legislative agenda planned for 2023. In conjunction with state associations, SSA intends to pursue lien law amendments in California, the District of Columbia, Florida, Indiana, Kansas, Missouri, New Jersey, New Mexico, New York, Ohio, Oregon, Rhode Island, Virginia, Texas, and Wisconsin. Also, SSA intends to pursue a self storage lien law in Alaska – the last remaining state without such a law.

The self storage industry has experienced steady growth over the past decade, with an average annual growth rate of 3.5% from 2016 to 2021. However, the projected growth rate for the self storage industry is around 7.53% between 2022 and 2027.

Whether you are building a self storage facility from scratch or expanding an existing storage site, you can grow your business by adding mobile storage units.

The federal minimum wage will remain at $7.25 / hour for 2023. However, in 2023 the minimum wage in several states is set to rise.

The Equal Employment Opportunity Commission (EEOC) updated its employer guidance for COVID-19 in July 2022.

Codes and standards are a basis of building and facility design. Even with the best of intentions, sometimes new code requirements are at odds with a building’s usability while offering no clear benefit. My job, as the SSA’s codes and standards consultant, is to ensure that our industry’s interests are represented when these national model codes and standards are under development.

Picture a prospective tenant walking into your front office. Your manager is attentive, setting down her paperwork at the ringing of the bell. She gives the customer a beaming smile (impressive, given the number of collections calls she still has to make today), and says, “Good afternoon! What can I help you with?” The tenant rents a clean self storage unit for a competitive rate, settles in, and everybody’s happy. You pride yourself on great customer service. You and your...

Interest rates have begun an expected steep climb this year as the Federal Reserve moves to get inflation under control.

Half of the country ushered in the New Year with higher minimum wages. In total, 25 states boosted their minimum hourly pay requirement in 2022. For self storage employers operating in multiple states, keeping up with the various minimum wage rate changes can be a formidable task.